Tools: Adobe Experience Manager (AEM), Salesforce Marketing Cloud (SFMC)
BioNTech required a content management partner with a deep appreciation for both regulatory compliance and clarity of communication. I led content operations across AEM and SFMC, ensuring seamless coordination between web updates and targeted email campaigns.
This involved:
Executing rigorous email QA cycles and A/B testing before deployment
Supporting real-time communication of research updates and stakeholder messaging
Maintaining alignment with strict pharmaceutical brand and legal standards
Impact: My focused, adaptable approach helped the BioNTech team maintain consistent and error-free digital communications across platforms. Client feedback praised my discipline, speed in adjusting to new priorities, and proactive approach to improving processes.
> “Milos consistently demonstrated unwavering attention to detail, adapting swiftly to evolving project requirements. His proactive mindset greatly enhanced the effectiveness of our digital communications.”